expertise
expertise
expertise
expertise

CRM: The Driving Force Behind Your Customer Relationships and Sales

Every organization has customer data. But the question is: are you actually doing anything with it? Does your sales team know what’s going on with a customer? Can you see where opportunities are being missed? And is your team working with the same information, or with scattered lists and individual Excel files?

That’s exactly where CRM makes the difference. With a well-designed CRM system, you have better control over your customer relationships, from lead to loyal customer. No more scattered information across email inboxes, separate sales tools, and reports floating around everywhere—just an up-to-date and comprehensive overview that lets you sell with precision.

With CRMBrander.nl, you bring in a partner who not only sets this up but also understands the bigger picture. We manage CRM, SQL, ERP, and BI within the Microsoft ecosystem. That means your CRM environment isn’t a standalone system but integrates with the data and systems across your entire organization.

Integration with Enterprise Resource Planning (ERP) and Business Intelligence (BI)

By strategically leveraging Microsoft Dynamics 365 (CRM and ERP), Power BI, and the Power Platform, you can bring customer data, processes, and insights together in a cohesive environment. Orders, quotes, revenue, and performance metrics are all consolidated in one place—fully integrated. Sales teams work with up-to-date information, management makes decisions based on facts, and opportunities become visible more quickly.

What does this deliver? Better lead follow-up, insight into your sales process, faster quotes, fewer errors in orders, and clear reports on what works and what doesn’t. In other words: less guesswork, more control. You can see where revenue is being left on the table and where you can scale up.

About us

What can our CRM experts do for you?

  • Custom implementation, tailored to your sales process
  • In-depth knowledge of Microsoft Dynamics 365 and the Power Platform
  • Setting up roles, permissions, and user structures
  • Automating processes and follow-up actions
  • Integration with Business Central and Power BI
  • Support for questions and further development of the CRM environment

Why Choose Microsoft Dynamics 365 Sales as the Foundation for Your CRM?

We use Microsoft Dynamics 365 Sales as our central CRM platform. And there’s a reason for that: when you integrate your CRM with Business Central for orders, invoicing, and financial insights, and with Power BI for reports and dashboards, you create a cohesive system where customer relationships and sales processes come together in a clear and organized way. This way, sales, finance, and management always work with the same data and have real-time insight into performance, trends, and bottlenecks.

All your leads, accounts, and contacts are neatly organized in one place, with continuous insight into the sales process—from revenue forecasts and touchpoints to follow-ups. This improves alignment between sales and operations, allowing you to work more professionally and consistently with a platform that flexibly scales with your business.

Discover our CRM solutions

From implementation and adoption that ensure daily use by employees to clear reports and structured customer insights: discover the solutions our CRM experts use to help your organization make the most of valuable customer data. By automating processes and workflows, your sales team can work more efficiently and with greater focus.

Request a checkup

Have you just set up a new environment or are existing databases due for a review? Then request a checkup!

Request a checkup

1. Request a checkup

Fill out your details and let us know what it is we can do for your organisation.

Checking your environment for performance and reliability

2. Checking your environment for performance and reliability

We will pay you a visit or schedule an online meeting during which we will analyse and assess your environment by means of the check-up.

Advice with points for improvement

3. Advice with points for improvement

Our report will contain a detailed description of what we encountered and how and to what extent you are able to optimise your environment yourself, and where and how you could use our help.

Get in touch

We will get in touch with you as soon as possible

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We are ready to help you out

Curious about best practices for your CRM environment? Or would you like a review of your current Dynamics 365 Sales setup? Or would you like to learn more about our approach? Feel free to contact us—our CRM specialists are happy to help.

Send us an e-mail

info@sqlbrander.nl

General number

+31 (0)297 893 096

Sales phonenumber

+31 (0)297 893 037

“We produce a tailor-made service package that suits your company’s needs”